Client Support Resources
Current and prospective Aztec clients can access the support they need from the menu of options below. Select the support category that most closely fits your needs to navigate to the right page.
If you need further help, contact us by email at customerservice@aztecoffice.com or by telephone at (800) 533-6552.
How Can We Help?
If your machine requires maintenance, we can troubleshoot remotely and dispatch a field technician if required. If you do not have an Aztec service contract, we offer time and materials billing.
Many of our contracts include complimentary consumables. If you are on contract, you can request supplies replenishment here.
Clients with remote IT help desk contracts can connect with one of our technical experts for assistance. If you do not have a contract, we offer by the hour billing options.
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Through our online storefront, you can purchase a wide selection of equipment and supply products from our world class brand partners.
If you have a cost per page (CPP) supply and service contract for your print and copy devices, you can submit you meter reads here. Ask us about auto-collection services so you never need to submit meters again.
If you are a municipality, educational institution, or government agency, you likely have access to special contract pricing. You can access our government contracts portal here.
Please complete this form to submit your support request. One of our Customer Success associates will contact you.